A musician away from work, Adam uses tools as his instruments to make our customer’s equipment hum again. He participates in open wheel dirt track car racing on many warm weather weekends.
Bob is a cooking specialist with a lot of steam experience and likes the customer contact part of his job. When away from work he rides his motorcycle and collects motorcycle memorabilia.
A true specialist, Charles is the resident microwave expert here at Vanco. He enjoys learning something new when he thought he knew it all. He roots for the Pacers, the KC Chiefs, and enjoys his family of 5 dachshunds.
Dave is a “hot side” specialist at Vanco, an expert at repairing any equipment that cooks food or keeps it warm. When he’s not rooting for his son’s sports teams, he describes himself as a nerd who enjoys video games, Star Wars and comic books.
Customers and co-workers enjoy Doug’s easy going demeanor and ready smile.
Ed likes the wide range of places his work at Vanco takes him. He enjoys family time, riding his motorcycle, and also collects vintage toys.
Eric will tackle anything, anytime, practically anywhere. He enjoys his family time, the Colts and is another Dachshund lover.
Eric is a do-it-all tech; hot side or refrigeration, he likes trouble shooting any machine that is not performing correctly. Time from work will find him camping with family, following the Colts and Notre Dame, or possibly watching old westerns.
Michael has a true servant’s heart and enjoys hearing a customer say, “I’m glad you’re here.” He follows the Colts, IU Hoosiers and collects old hand tools.
Mike is a 13 year veteran tech who probably has seen it all. He likes working on a wide variety of equipment and the adventures of chasing his kids around in band, drum corps and color guard. Not only a Green Bay Packers fan, he is also a shareholder in the team.
Paul finds using his mechanical gifts to diagnose and repair customer’s equipment to be very rewarding. He spends time with his family (including twenty four nieces and nephews). Paul plans to build and fly his own airplane some day.
Rick is solid hot and cold side guy, but when not at work he’s all hot– growing, smoking and dehydrating hot peppers
Rod is a true tinkerer and does a great job of keeping the shop work at Vanco caught up. He can engineer a solution to both complex or easy problems.
Scott is proficient in all types of cooking, steam and warewashing equipment, and enjoys the variety of job sites and meeting new customers. Outside of work he likes buying high tech home devices for his family and their English bulldog.
Steve will take on any type of equipment issue and likely has the most experience with conveyor ovens of anyone. He also enjoys fishing, NASCAR racing, and family time.
When he’s not keeping ice machines dialed in for Vanco customer, Joe is likely to be playing soccer or his guitar.
Nathan came to Vanco straight from trade school where he did very well. He has moved from Service Assistant to the field full-time as an Apprentice Tech in March of 2017. He enjoys learning new things and working on computers in his spare time.
Our Office Staff
When you call us you talk to a person, not a machine or computer. You can expect prompt, courteous communication with clear expectations.
Vice President of Service
Steve oversees the service department and enjoys helping others learn our industry. He is a good manager who has a strong technical talent that he began honing on his first car, a 1964 Ford Galaxie 500. To keep up with his grandkids he stays fit and is a two time Senior Softball National Champion.
Customer Service Rep
Jan enjoys being the “Voice of Vanco,” the person customers are most likely to first talk to on the phone. She likes to read, do needlework, and can actually weave a basket when she has the opportunity.
Customer Service Manager
Besides her two wonderful sons, Laurie also loves helping Vanco grow by being our fair and courteous invoicing agent for nearly eight years. Off hours you just may find her volunteering or walking in Zionsville.
Tracie keeps all of our vendors paid and administers warranty claims. Her attention to detail and work ethic supports this and is probably why she graduated from high school at age 16. She loves travel, particularly when a beach is involved.
Debbie responds to new customer inquiries and initiates careful follow up with our regulars. She loves meeting customers and assisting them with their problems, and to some surprise, she also likes to test drive fast cars with her husband on weekends. A favorite quote: “There are no traffic jams on the extra mile”—Zig Ziglar
Senior Service Coordinator
Kim has scheduled service techs, worked with customers, and generally solved problems here at Vanco for over 10 years. She loves the Colts, Jeff Gordon, Peyton Manning and Roxie, her pet potbelly pig. Kim believes life is 10% what happens to us and 90% how we react to it!
When she’s not getting the right Vanco tech to the right place as efficiently as possible, Kimberly is proud of the flowers she grows, and never misses an Indy car race on TV
Service Assistant / Parts Specialist
Brian keeps the Vanco parts, tools, and equipment inventory moving in and out, with his attention to detail. Speaking of inventory, we wonder just how many comic books he has in his personal collection
Senior Parts Manager
Pat is particularly talented at identifying and sourcing repair parts and thus he keeps all the Vanco techs supplied with the plethora of parts required to tackle the wide variety of kitchen equipment we service daily. He keeps quite a garden, and been married to Daniese for 35 years. (And a loyal member of Buckeye Nation even longer)
Emily tracks our Performance Indicators, plans and executes all events, and manages the real estate here. Since she is part time at Vanco, she considers her full time job to be “creating an environment where my family feels loved, safe, and can be themselves.”
Jeremy is one of our owners, and he oversees all operations and administration of the company. He appreciates being able to lead a team of talented folks who have a common vision of serving our customers. Away from Vanco, he enjoys boating, camping and being outdoors with his family.
Gary has been in the foodservice equipment service business since his junior year in high school. He appreciates the blessing of being business partners with his oldest son. Away from Vanco he is active in his church and enjoys family time, hiking, skiing and golf with friends.
According to the office staff here at Vanco, his job description is “Make people smile.”