Testimonials

My restaurants have been a partner with VANCO for more than 10 years. The management teams are pleased with the service Vanco has provided. If there is a follow up, or billing question, Vanco has always been more than accommodating to resolve the issue. Their solid service record, and timely availability keeps us calling when restaurant equipment, and HVAC issues arise.

Tim, Area Supervisor
Restaurant Operations, Indianapolis

When we replaced our walk-in coolers of 35 years, Eric from VANCO mounted the old thermostat in a wood casing that looked like a bird house that I presented to my employee at her 35 year anniversary of working in Nutritional Services. It was a huge hit at the banquet that night!

Jill
Hospital Nutrition Service Manager, Indianapolis

Professional, friendly and always available if you have a concern. [The Vanco team is] responsive, consistent and resourceful.

I am extremely comfortable with sending my equipment service needs to Vanco because I know they will be handled in an efficient and professional manner… [They are] down to earth folks that handle issues in a down to earth fashion.

Phil Powell

When I have to call a service agent in our market, I would list Vanco at the top of my list in terms of confidence that our customer will be taken care of!

We rely on the Vanco team to get the job done correctly, the first time. We also rely on their knowledge and expertise no matter what type of equipment or what brand we ask them to repair. We look at them as a partner in anything we sell knowing that we may need to rely on them to correct a situation beyond our control. We also appreciate their great communication and honesty.

Adam N. Schut

I have always relied on VANCO for all of my commercial appliance needs. They always go above and beyond and at times will recommend when I need to replace a unit vs investing a lot of money on an old one. They have always been dependable, reliable and a true pleasure to work with.

Captain Brian Wisehart
Facilities Manager, Indianapolis Fire Department

Great Customer service and competitive pricing.

Our long term relationship with VANCO is one of the best we have ever had with a vendor. It is not just the “numbers” but Vanco has taken the time to learn our business operations making their time on site more productive and thereby keeping down time to the minimum.

Don B.
Institutional Kitchen Maintenance Manager, Indianapolis